Cookies Policy – Community Couch

Last Updated: Dec. 8, 2024

At Community Couch, we value your privacy and are committed to protecting your personal information.
This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information:

Name, email address, phone number, and other contact details when you fill out forms (e.g., contact forms, donation forms, or volunteer sign-ups).

1.2 Non-Personal Information:

Data about your interaction with our website, such as IP address, browser type, operating system, and pages visited.
1.3 Payment Information:

When you make a donation, we may collect payment details (e.g., credit card information). Payment processing is handled by secure third-party providers, and we do not store your financial information.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our services.
To communicate with you about updates, events, and opportunities to get involved.
To process donations and send donation receipts.
To analyze website usage and improve user experience.
To comply with legal obligations and protect our rights.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

Service Providers: With trusted third-party providers who assist us in operating our website, processing donations, or delivering services.
Legal Compliance: If required by law or to protect the rights, property, or safety of Community Couch or others.
Partners: With partners or affiliates involved in delivering our programs, but only as necessary to fulfill our mission.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include secure servers, encrypted payment processing, and regular system updates.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Choices and Rights

Access, update, or delete your personal information by contacting us.
Opt-out of receiving promotional emails by clicking the “unsubscribe” link in our communications.
Request a copy of the data we hold about you.
To exercise any of these rights, please contact us at info@communitycouch.org.

6.Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance user experience on our website.
Analyze website traffic and usage patterns.
Remember your preferences.
You can manage cookie settings through your browser. Please note that disabling cookies may affect certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

The Community Couch website is not directed at children under 13. We do not knowingly collect personal information from children. If we become aware of such information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: info@communitycouch.org

Phone: (555) 123-4567

Mailing Address: [Insert Address]